No software is free of bugs, whether it is developed by a tiny software house or a gigantic software company (such as Microsoft). Open-source solutions are no exception. Despite the open-source CMS community having painstakingly designed a framework to ensure quality contributions from hundreds of thousands of developers worldwide, software bugs are bound to occur. Fortunately, this systematic framework also means that popular CMS features get updated more frequently.
We liaise with these developers to report bug issues, and back up your CMS website before patching bug fixes when they become available. With us, you do not need to worry about the hassles of backing up your website and troubleshooting software patches.
Some CMS features are rather powerful. Chances are that such features are also more sophisticated to use. It may be quite difficult to learn how to use all these features by absorbing everything at once. We provide the support you need to learn the features as you use them. Having continual support also means that if there is a sudden change of webmasters in your company, you can be sure that we will be around to guide them.